member baru Platform Privacy Notice

This page describes what we collect when you use member baru and how we keep that data protected. We at member baru collect personal information to set up your account, process your deposits and withdrawals, verify your identity, and deliver our gaming and sportsbook services. Our approach balances transparency with security—we explain what data flows where, who can access it, and how long we keep it.

We understand privacy matters when you're engaging with an online gaming platform. member baru operates with encrypted connections, secure password storage, and limited third-party access. Your identity documents, payment details, and game history are protected under industry-standard security protocols. This notice explains the specifics: what we collect, why, how we process it, and your rights regarding your data on member baru.

What we collect on member baru

We at member baru collect several categories of data when you register and use our platform. First, we collect identity information: your full name, email address, phone number, date of birth, and government-issued ID number (national ID, passport, or driver's license). We request these during account registration and KYC verification to confirm your eligibility and prevent fraudulent accounts.

Second, we collect financial information. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), we record the payment method, transaction amount, and timestamp. We do not store your full credit card or e-wallet credentials on member baru's servers; instead, our payment processor (a certified third party) handles sensitive card/wallet data and returns only a token to us. This keeps your financial details encrypted outside our systems.

Third, we collect game and account activity data. When you play on member baru—whether live-dealer tables, slots, sports markets, or esports—we log every game round, bet, outcome, balance change, and withdrawal request. This data helps us verify account integrity, detect fraud, and provide customer support if you dispute a settlement.

How we use your data on member baru

We at member baru use your data for core service delivery. Identity information verifies that you are eligible to use our platform under applicable law. Payment information processes your deposits and withdrawals, reconciles your account, and detects money-laundering patterns. Game activity data settles bets, tracks your balance, and generates your account history—critical for transparency and dispute resolution.

We also use your data for compliance and security. We share identity and transaction information with Indonesia's financial regulators and anti-money-laundering (AML) authorities as required by law. We monitor account activity for fraudulent patterns—unusual withdrawal requests, rapid account turnover, suspicious betting patterns—and may freeze accounts pending investigation if needed. This protects both you and member baru.

We use your email and phone to send account notifications (login alerts, deposit confirmations, withdrawal status), operational notices (maintenance windows, policy changes), and promotional information (new games, seasonal offers) if you've opted in. You can unsubscribe from promotional emails anytime in your account settings on member baru.

Third-party processors and data sharing

We at member baru partner with third parties to deliver our services. Our payment processor handles mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank-transfer processing. We share essential information (your name, account number, transaction amount) with them but not your password or full document scans. Our email service provider sends transactional and promotional messages; we share your email address but not your game history. Our hosting provider stores our servers (which may sit outside Indonesia); data is encrypted in transit and at rest.

We do not sell your personal data to marketers, data brokers, or third-party advertisers. We do not share your game history with anyone except law enforcement if legally compelled. We may disclose your identity and transaction records to Indonesia's financial authorities, regulators, and courts if required by law.

Your rights on member baru

We at member baru grant you several rights over your personal data. You have the right to access—you can request a copy of all data we hold about you by contacting our support team via live chat. You have the right to correct inaccurate data; if your name, email, or phone number is wrong on member baru, you can update it in your account settings or request our help. You have the right to delete—you can request account closure and deletion of personal data (subject to our legal retention obligations; we must keep transaction records for seven years for AML compliance).

You have the right to object to processing for marketing purposes. If we send you promotional emails about Liga 1 matches or new slots on member baru, you can unsubscribe anytime. You cannot opt out of operational emails (login alerts, withdrawal confirmations) as those are essential to account security. You have the right to data portability—you can request that we export your game history and account data in a portable format.

To exercise any of these rights, contact our member baru support team. We will respond within 14 days (or provide a timeline if your request requires investigation). We may ask you to verify your identity before releasing sensitive information.

Cookies and tracking on member baru

We at member baru use cookies to enhance your experience. Session cookies keep you logged in as you navigate between games. Preference cookies remember your language setting and table-limit preferences on member baru. Analytics cookies track which games are popular and help us improve our interface. We do not use cookies for third-party advertising; we do not sell browsing data to ad networks.

You can manage cookies in your browser settings. Disabling cookies will not prevent you from using member baru, but you may need to re-enter preferences and log in more frequently.

Data retention on member baru

We at member baru retain different data for different periods. Account and identity information persists as long as your account is active. Once you close your account on member baru, we retain your name and ID number for seven years (AML/KYC compliance), then delete it. Payment records stay for seven years for regulatory and dispute-resolution purposes. Game history is accessible to you indefinitely but archived offline after two years. Technical logs (IP addresses, browser info) are retained for one year then deleted.

Contact us about privacy

If you have questions about how member baru handles your data, contact our support team via live chat in English or your preferred regional language. If you believe we've violated your privacy rights or Indonesian data-protection law, you can escalate your complaint to our compliance officer through support. We commit to investigating and resolving privacy complaints within 30 days.

Policy updates

We at member baru may update this privacy notice as our services evolve. We will notify you of material changes via email and by posting the updated policy on member baru's website. Your continued use of member baru after such changes constitutes acceptance of the updated policy.

This privacy notice applies to all member baru services: live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger, Sic Bo), slot games, sports markets (Liga 1, Piala AFF, Piala Indonesia), and esports tournaments (Mobile Legends, Free Fire, PUBG Mobile). If you access member baru from Jakarta, Surabaya, Bandung, Medan, Semarang, or any other supported jurisdiction, this policy governs how we handle your data. We at member baru prioritize your privacy and security, and we're committed to transparency about our data practices.